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Privacy Policy

This Privacy Policy also sets out the Terms of Service, booking, payment, no-refund and rescheduling policies that apply to every service offered by Inner Web Solutions.

Effective 3 July 2026  ·  Last updated 3 July 2026

01Who We Are

Inner Web Solutions (“We,” “Us,” or “Our”) is a web design, development and AI-training studio based in Saskatoon, Saskatchewan, Canada.

This Policy explains how We collect, use, share and protect your information across our website (the “Site”) and all of the services We provide, and it sets out the terms that govern purchases, bookings, refunds and rescheduling. By using the Site, submitting a form, or purchasing any service, you (“You” or the “Client”) agree to this Policy.

02Definitions

The following defined terms are used throughout this Policy:

03Services We Offer

This Policy encompasses every Service We provide, including:

04Bookings, Payments & No-Refund Policy

Prices are shown in Canadian dollars (CAD) unless stated otherwise and may be subject to applicable taxes. Payment is due at the time of purchase or Booking unless We agree otherwise in writing. Card payments are handled by our third-party payment processor; We do not store full card numbers (see Section 9).

All sales are final — no refunds. Payments for all Services, including Workshops, Claude Vault access, design deposits and completed work, are non-refundable, except where a refund is required by applicable law. For Workshops, the rescheduling options in Section 5 are offered in place of refunds.

Where a Service is delivered in stages (for example, design projects), any deposit secures your place in Our schedule and covers work already performed and is therefore non-refundable once work has begun.

05Rescheduling Workshops

If You need to reschedule

A Workshop may be rescheduled provided We receive your Reschedule Notice before 10:00 AM CST on the day prior to the scheduled date — approximately 24 hours’ notice. When notice is given within this window, We will move your Booking to the next mutually available date at no additional charge.

Cut-off: Reschedule Notice must arrive before 10:00 AM CST the day before your Workshop. Requests received after the cut-off, or a no-show, cannot be guaranteed a new date and may be treated as a forfeited session (and remain non-refundable). For 2-Day Workshops, the cut-off is measured against the first day.

If We need to reschedule

In the rare and extreme event that We must reschedule a confirmed Workshop, We will offer You the next mutually available date and apply a Discount of fifteen percent (15%) to the Base Amount of that Workshop.

15% Discount when We reschedule. If We move your confirmed Workshop, a 15% Discount is applied to the Base Amount. The Discount is credited toward that Workshop (as a refund of the difference where already paid, or a reduced balance) and applies once per affected Booking.

Rescheduling does not extend to Claude Vault or completed one-time Services, which are governed by the no-refund policy in Section 4.

06Information We Collect

We collect only what We need to provide Our Services:

07How We Use Your Information

We use your information to:

We rely on your consent, the performance of a contract with You, and Our legitimate business interests as the bases for these uses. We do not sell your Personal Information.

08Cookies & Analytics

The Site uses cookies and similar technologies to keep it working, remember preferences, and understand how visitors use Our pages. Some features (such as booking calendars) store information in your browser to function. You can control or delete cookies through your browser settings; disabling some cookies may affect how parts of the Site work.

09Third-Party Services & Sharing

We share Personal Information only as needed to run Our business, with providers who are bound to protect it. These may include:

We may also disclose information where required by law, to protect Our rights, or as part of a business transfer. We do not otherwise share your information with third parties for their own marketing.

10Data Retention

We keep Personal Information only for as long as needed to provide the Services, maintain business and tax records, resolve disputes, and meet legal obligations. When information is no longer required, We securely delete or anonymize it.

11Data Security

We take reasonable technical and organizational measures to protect Personal Information against loss, misuse and unauthorized access. No method of transmission or storage is completely secure, however, and We cannot guarantee absolute security. You are responsible for keeping any credentials We issue (such as Claude Vault logins) confidential.

12Your Privacy Rights

Subject to applicable law (including Canada’s PIPEDA), You may:

To exercise any of these rights, contact Us using the details in Section 17. We may need to verify your identity before acting on a request.

13Marketing Communications

If You opt in, We may send You occasional emails about Our Services, Workshops and resources. Every marketing email includes an unsubscribe link, and You can opt out at any time by using that link or contacting Us. Opting out of marketing does not stop essential service messages such as Booking confirmations and receipts.

14Children's Privacy

Our Site and Services are intended for businesses and individuals aged 18 and over. We do not knowingly collect Personal Information from children. If You believe a child has provided Us information, please contact Us and We will delete it.

15Changes to This Policy

We may update this Policy from time to time. When We do, We will revise the “Last updated” date at the top of this page. Material changes will be highlighted on the Site where practical. Continued use of the Site or Services after an update means You accept the revised Policy.

16Governing Law

This Policy and any dispute relating to it or to Our Services are governed by the laws of the Province of Saskatchewan and the applicable laws of Canada, without regard to conflict-of-law rules. You agree to the exclusive jurisdiction of the courts located in Saskatchewan.

17Contact Us

Questions about this Policy, your information, a Booking, or a reschedule? Please reach out:

For rescheduling, please send your Reschedule Notice by email (or by replying to your confirmation) before the cut-off described in Section 5.